Troubleshooting Self Service Buttons in OpCon Continuum
Troubleshooting a failed button no longer means digging through separate logs. The Event Log combines the information you used to find in the SAM and critical logs into one searchable table, which you can search by user, event type, source, or date. In Bruce’s example, a Run ACH Repost button failed, and the log showed why right away: the workflow instance wasn’t found for today’s date, so there was nothing to repost. One place to look means a faster path from “it failed” to “here’s the fix.”
Watch Bruce trace a failed button back to its cause.