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Knowledge base overview
Knowledge base

Knowledge base

Find what you're looking for in Knowledge base articles

Basic Support

AI and OpCon: Powerful Support, Important Boundaries
AndreaDowning
AT&T Discontinues Email-to-Text Services--Here's What You Can Do
AndreaDowning
AIX System/Symitar Upgrade Preparation for OpCon
AndreaDowning
Basic Troubleshooting Steps
AndreaDowning
Ports Used By OpCon Communications
AndreaDowning

Setup & Configuration

Using Thresholds to Connect External Systems to OpCon
AndreaDowning
How to Create a Container Job
AndreaDowning
How to Create a Sub Schedule
AndreaDowning
External Event Password
AndreaDowning
How to Install MSLSAM On A Cluster
AndreaDowning

Troubleshooting & Error Resolution

Avoid Conflicts Between OpCon and Antivirus
AndreaDowning
Cannot Retrieve a Job Log
AndreaDowning
Integration Error After Upgrade of AIX on a Symitar Host
AndreaDowning
Locked Resource in OpCon That Cannot Be Freed
AndreaDowning
Arithmetic Overflow Occurred
AndreaDowning

Agents

Agent Compatibility with OpCon
AndreaDowning
Set Up Secure TLS Communication With Windows Agent
AndreaDowning
LSAM Tracking files issue
AndreaDowning
Automate IBM i Backup/Reorganize job
AndreaDowning
UNIX LSAM choosing the right tar file to install
AndreaDowning

Connectors

Connecting OpCon to Snowflake Using the Web Services Connector
AndreaDowning
Streamlining with EASE PowerPoint
AndreaDowning
SMArt Email OAuth Information
AndreaDowning
Clean-up opcon_reports Directory
AndreaDowning
Connector sub-type not found in Enterprise Manager
AndreaDowning

Deploy

Deploy Transformation Rule UNIX start image
AndreaDowning
Deploy Installation / Upgrade
AndreaDowning

Enterprise Manager

Enterprise Manager Report Takes Too Much Time to Load
AndreaDowning
Export an Enterprise Manager Profile
AndreaDowning
History Management Timeout
AndreaDowning
Running EM from a Non-Standard Location
AndreaDowning
Enterprise Manager report take too much time to load
AndreaDowning

OpCon Logs

The SAM Log: Your Starting Point for Troubleshooting
AndreaDowning
Understanding OpCon’s Log Files: A Quick-Reference Guide
AndreaDowning
Diagnosing Agent Issues with the NetCom Log
AndreaDowning

IBM i

IBM i Maintenance
AndreaDowning
IBM i Job Messages
AndreaDowning
IBM i Job Basic Troubleshooting
AndreaDowning

Licenses

License file location and notifications
AndreaDowning

LSAM

UNIX LSAM Upgrade
AndreaDowning
LSAM Not Communicating
AndreaDowning
Set Up Secure TLS Communication With UNIX LSAM
AndreaDowning
UNIX Error This LSAM Version Does Not Support Encrypted Token >>
AndreaDowning
Restart OpCon / LSAM server
AndreaDowning

REST API

Set OpCon API certificate
AndreaDowning
Getting Started with the OpCon API
AndreaDowning
The 'AddJob' Action and Available Schedule Actions
AndreaDowning
Updating Job Max Runtime Based on Historical Data
AndreaDowning
PowerShell and the OpCon API: Practical Examples
AndreaDowning

Scripts/SQL Queries

Solution Manager

Solution Manager Troubleshooting and Information Gathering
AndreaDowning
Hide or Disable a Self-Service button
AndreaDowning
Solution Manager Windows authentication required
AndreaDowning

UNIX

CRITICAL - Fix for UNIX LSAM SSH Key Vulnerability
AndreaDowning

Windows

How to Set Specific Permissions On a Received File For File Transfer Job Windows to UNIX
AndreaDowning
Windows Job Failed With Encrypted Global Property
AndreaDowning

Permission Assist

Permission Assist FAQ
AndreaDowning

Concepts & Best Practices

How to Track Who Changed a Job Using the Audit Trail
AndreaDowning
Resources vs. Thresholds vs. Job Dependencies — Choosing the Right Tool
AndreaDowning
Dynamic Job Control with OpCon Resources: Advanced Patterns
AndreaDowning
Thresholds Explained: Triggering Jobs Based on Conditions
AndreaDowning
Understanding How Resources Work in OpCon
AndreaDowning

Getting Started

Setup & Configuration

Troubleshooting & Error Resolution

Enterprise Manager

Scripts/SQL Queries

Solution Manager

Permission Assist

Concepts & Best Practices

OpCon Continuum

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