Solution Manager vs. Enterprise Manager - Job Master

Hello Andrea,

do i need extra permissions to view the Video’s?

when i use my microsoft acocunt i get the following msg:

Geselecteerde gebruikersaccount bestaat niet in tenant SMA Technologies en heeft geen toegang tot de toepassing 00000003-0000-0ff1-ce00-000000000000 in die tenant. Het account moet eerst worden toegevoegd in de tenant als een externe gebruiker. Gebruik een ander account.

Kind Regards,

Roelof Ros

RDW Netherlands

Hello Roelof,

I’m currently investigating the issue. In the meantime, if you want me to find an alternate way to share the video, please reach out to me directly at community@smatechnologies.com. 

Regards.

Hello ​@Roelof,

Could you try accessing the video from the SMA online help files - https://help.smatechnologies.com/sm_vs_em

Let me know if you receive the permissions error again or if you were able to access it.

Regards,

Andrea

Hello ​Andrea,

i have now acces to the help files and can view them.

is it correct that there is no sound with the mp4 files?

Regards,

Roelof

Hello Roelof,

You are correct that there is no sound. We’re hoping to make some changes to that in the future. 

Regards,

Andrea